Change your password in the account settings under My Account. Note that if your organisation uses single-sign-on (LDAP/AD/SSO) for user authentication, we do not store your credentials and your password cannot be reset here.


Select the Password tab in the account settings and enter the following information.


  • Old password – the current password used to login in eLABInventory
  • New password – the new password that you want to use to log in
  • Verify new password – the new password once more to verify your password


Note that the chosen password must comprise at least 5 characters and the most used passwords are not accepted. Click Change Password to change your password. the new password will be active from now on when entering credentials is requested.



Besides protecting your account with a password, you can further improve the security of your account by enabling 2-step verification.